0800 number gives you access to see length of calls that are being received

With the availability of call statistics on your 0800 numbers, you have access to see the length of your calls that you receive. If the calls made are for long duration you are required to have a check on that particular lead. As you would not like such long calls to be wasted especially when you are being charged for them.

Calls made for shorter duration could mean that the operator is not handling them properly or the representative does not have enough product knowledge or skills to bring out their interest in the product you company is selling.

Shorter calls from 0800 uk numbers could also reflect any problem in your system or the final product which you are selling to them. Anyhow the best situation will always be the one where the call duration remains short yet still you are able to turn them into a good lead for your business.